| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Heanor |
| Education | Not Mentioned |
| Salary | 21,500 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Service Advisor- Permanent22 days holiday + Bank Holidays£21,533 Salary -Based in HeanorHours - Monday to Friday 37.50 hours per week - 9am until 5.30pmCustomer Service / Customer Service Advisor / Hybrid position - Heanor- de753 days office based / 2 days working from homeGi Group are working with a market leading pioneering recycling company within Europe with the expertise to recycle over 70,000 tonnes of plastic waste each year.Purpose of the role:To support the customer service team in providing excellent customer service to our customer base, ensuring that the customer enquiries are dealt with in a timely manner. This includes overseeing operational duties such as incoming customer enquiries, reportanalysis and housekeeping tasks.* Process orders in a precise and timely manner to ensure efficient management of the ship schedule , sending order confirmations, book in deliveries, chasing stock* Receiving and placing customer service calls* Following up on quotes and ensuring all are recorded in line with business process* Recording delivery issues on the system, including raising customer credit requests* Participate in new product training when required* Promotion of the products and services and to call customers to support department marketing campaignsCompany Benefits:* 22 Days Holiday plus Bank Holidays* On-site parking with site security* Opportunity to be part of an global company* Cycle to Work Scheme* Defined contribution Pension schemeSkills and Attributes:* Experience of working within a customer service focused position* Strong communication skills* Confidence, patience and tact when dealing with difficult situations* Experience of external customer service delivery - understanding the needs and expectations of customersGi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committedto protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visitthe Privacy page on our Gi Group UK website.
Keyskills :
complaintsCustomer serviceprocessing orderscustomer enquiries