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Experienced Customer Service & Sales Representative

Job LocationHaywards Heath
EducationNot Mentioned
Salary£22,000 - £24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job Title: Experienced Customer Service & Sales RepresentativeLocation: Haywards Heath (Own transport required)Hours: Monday to Friday - 9am - 5.30pmSalary: £22 - 24k (Depending on experience)Benefits: Workplace pension, parking, holiday, Health plan after probation, Work from home flexibilityWere delighted to be working with our exclusive client in their search for a technologically savvy and experienced Customer Service professional to join their small but busy team.This role will be partly office based and partly working from home, so requires a candidate to be in close commuting distance to Haywards Heath.The Role:

  • Processing Customer orders via telephone and website
  • Updating Customers with information relating to their order
  • Utilising and updating multiple systems
  • Assisting with international orders
  • Managing customer queries and complaints diplomatically
  • Role requirements:
  • Extensive customer service experience
  • Technology competent (IT, CRM, Excel etc) with an ability to pick up new systems quickly
  • Experience pacifying difficult customers
  • Person requirements
  • Someone with a motivated, hands on approach
  • Friendly and empathetic personality
  • A desire to learn and grow within your role
  • A naturally methodical, unflappable personality
  • Capable of independent, self-motivated work
  • Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion. Required skills
  • Customer Service
  • Retail
  • Sales
  • e-commerce
  • orders
  • Keyskills :
    Customer Service Retail Sales e-commerce ders

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