Customer Service and Sales Administrator

Job Location	Hambrook, Bristol
Education	Not Mentioned
Salary	22,000 - 24,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Are you experienced within customer service Are you looking to take the next step in your careerElement Recruitment are working with a leading healthcare provider who are looking for Customer Service and Sales advisor to join their growing team!In this newly created function, you will be delivering fantastic customer service whilst discussing a range of products.Salary: £22,000 - £24,000With a fantastic benefits package and a yearly bonus of up to 15%!Based in North Bristol.Key responsibilities:

Handle customer queries via telephone to resolve queries in line with company policy and procedures.
Delivering outstanding customer service through excellent communication skills and a polite and friendly telephone manner.
Sales focused with a proactive, customer centric attitude, working towards meeting sales and customer service targets and key performance indicators
Ability to build and maintain positive relationships with customers and internal colleagues.

About you:

Previous experience of working in a customer services environment with the ability to demonstrate strong customer focus skills. Previous Contact Centre experience is desirable
Strong verbal, written and communication skills
Ability to handle telephone calls with knowledge, confidence, maturity and tact at all times.
Ability to manage own performance in line with key performance metrics and good customer outcomes

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