Project Manager

Job Description

Target Group are a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.At Target, we give you the opportunity to make a difference. Youll be involved in shaping the growth of the business - and youll get to try new things along the way. If you are up for a challenge and are willing to work hard, working with us will giveyou a fulfilling and varied career.Do you have Project Management experienceWhat you can expectYou will build and manage relationships with Target Groups new and existing client stakeholders, leading a team to deliver controlled and efficient implementation of their business change against agreed time, cost and quality SLAs. Whilst our offices arein Newport, Cardiff and Chester, this position offers 100% remote working so we welcome applicants from across the UK!What will I be doingPeople

• Provide effective leadership across project teams.
• Ability to lead steering meetings effectively, demonstrating effective collaboration with others at all levels.
• Promoting effective succession planning for project resource and effective delegation of activities where appropriate.
• Effectively able to manage co-located and virtual teams.
• Productive management of all internal and external clients and stakeholders.
• Able to manage multiple third parties, including projects where Target is prime but additional companies are providing services.

Customer & Client

• Demonstrate clear understanding of customer context and operations to recognise and minimise the project impact to their business.
• Excellent standards of communications to keep clients informed and maintain trust.
• Able to effectively manage conflict, negotiating and influencing as appropriate to protect relationships.
• Work closely with Client Account Managers to manage client expectations effectively.
• Work with clients to define success criteria and ensure these are met by adhering to quality in line with QMF standards.
• Work closely with all other departments to ensure projects are effectively and accurately scoped, planned and costed with realistic delivery milestones agreed.

Financial

• Effective management and control of the project to ensure delivery to agreed criteria of cost, time and quality.
• Work with the Finance Partner and the PMO to ensure accurate control of costs, benefit realisation and financial reporting across all projects.
• Ensure estimation aligns to project plans and budgets, with CRs and cost control feeding into the overall project P&L.
• Ability to produce and manage project budgets and forecasts, including accurate reporting into monthly finance cycles.
• Support the development of Targets commercial position through working relationships with Client and Business Development Managers.
• Supporting the bid process to ensure that all aspects of Project Management and PMO effort are estimated, associated risks are identified, and an achievable implementation timeline is established.

Process

• Managing project and bid work in line with Targets Project Management and Quality Management Frameworks, ensuring all defined controls are adhered to.
• Facilitation of project transition through stage gates throughout the project lifecycle, using appropriate documents and tools to deliver projects smoothly.
• Providing project progress and status reporting, highlighting risks / issues for escalation to steering and stakeholders.
• Understanding of different methodologies, working with clients to determine what would be most effective.
• Owning and running project reviews, ensuring lessons learnt and best practices are absorbed and integrated into business and project processes.

Wed love it if you had

• Experience effectively planning and scheduling projects of varying complexities within client-facing or transformational change, to agreed time, cost and quality
• Recognised industry-standard accreditation in Project Management methodologies (e.g. PRINCE2, PMI, APM PMQ)
• Understanding of / or accreditation in relevant change subject areas e.g. Scrum, Agile, Change Management
• Understanding of the wider Financial Services industry and the market challenges and drivers that impact our clients, ideally having sub-sector knowledge as relevant to Target Portfolios (e.g. Mortgages / Lending, Public Sector, Regulatory, Investments)

Youre someone who is:

• A strong communicator who establishes effective working relationships with internal and external stakeholders
• Able to effectively negotiate where appropriate and manage conflict
• Not afraid to challenge the status quo to improve internal processes and procedures

• Proactively produce reports and has the ability to problem solve; able to identify and manage risks and issues promptly and effectively
• Scans for new thinking and learning in Project and Programme Management e.g. attends webinars, seminars, learning events

In addition to your basic salary, we offer a comprehensive, flexible and market-competitive benefits package. Our flexible benefits package allows you to choose the benefits that best suit your lifestyle.Core Benefits:

• Annual Pay Review
• Discretionary Company Performance Bonus
• Employee Assistance Program
• Free Private Health Care
• Free Flu Vaccinations + Eye Tests + Voucher towards glasses
• My Recognition
• Free access to GP, Physiotherapists and more
• Holidays 24 - Increases with length of service & Bank Holidays
• 4 x Salary Life Insurance

Our flexible benefits scheme gives employees access to additional benefits to supplement their core package:

• Pension Contribution - Salary Sacrifice
• Cycle2Work + Car Leasing - Electric Cars
• Critical Illness Cover + Dental Insurance
• Gym Flex
• Hello Fresh / Taste Card / Gourmet Card
• RAC Breakdown Cover
• Charitable Payroll Giving
• Buy / Sell holiday
• Technology loans

Were committed to creating a Diverse & Inclusive culture through the execution of our D&I strategy, community relationships, our people & leaders.Grow your future with us!