Programme Manager

Job Description

Target Group are a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.At Target, we give you the opportunity to make a difference. Youll be involved in shaping the growth of the business - and youll get to try new things along the way. If you are up for a challenge and are willing to work hard, working with us will giveyou a fulfilling and varied career.We have an exciting opportunity for an experienced Programme Manager to join our Solutions team as we continue to expand. As Programme Manager, youll lead several Project Managers to deliver strategic Change. This could be either leading a large programmein its own right, with our parent company (Tech Mahindra) or managing a number of different projects as part of a Portfolio.Youll engage with clients and internal stakeholders to deliver controlled and efficient implementation of new client solutions and / or internal changes across Target to time, cost and quality objectives.You will be responsible for overseeing the development of several project management professionals and expected to contribute to the wider improvements in our service offering.Other day-to-day responsibilities may include:

• Managing programme and bid work in line with Targets Project Management and Quality Management Frameworks within the SDLC, ensuring all defined controls are adhered to
• Owning and leading programme reviews, ensuring lessons learnt and best practices are absorbed and integrated into business and project processes
• Promoting a culture of continuous improvement, which encourages a lean operation and develop a high-performance culture in which customer and client requirements are appropriately balanced.
• Defining and implementing processes, documentation and tools to gather the internal or external clients requirement effectively to deliver projects smoothly.
• Ensure that risks within the project are effectively managed, with appropriate ownership and controls in line with Targets risk management framework and that all regulatory requirements are met, ensuring that Target always remains fully compliant and aculture of Treating Customers Fairly is embedded throughout the team.

Who are we looking forYoure someone who has:

• Project Management Qualification e.g. APM, Prince 2 or equivalent
• Excellent commercial understanding and ability to impact assess changes across a portfolio
• The ability to build effective working relationships with clients and internal teams to ensure that projects and programmes are delivered in line with the defined requirements
• The ability to challenge the status quo with the intention of improving internal processes and procedures, with a clear understanding of principles of continuous improvement
• Experience of transitioning opportunities into delivery, including direct input into commercial negotiations
• Strong project and programme management techniques and experience of working in Waterfall and Agile environments
• The ability to project schedule, including managing resource requirements, using MS Project
• Experience managing and delivering projects in line with cost, quality, resource and time constraints
• Experience of leading, managing and developing project and programme managers and coaching & developing team members
• Experience in monitoring and reporting against departmental performance and quality KPIs

In addition to your basic salary, we offer a comprehensive, flexible and market-competitive benefits packageOur flexible benefits package allows you to choose the benefits that best suit your lifestyle.Core Benefits:

• Annual Pay Review
• Discretionary Company Performance Bonus
• Employee Assistance Program
• Free Private Health Care
• Free Flu Vaccinations + Eye Tests + Voucher towards glasses
• My Recognition
• Free access to GP, Physiotherapists and more
• Holidays 24 - Increases with length of service & Bank Holidays
• 4 x Salary Life Insurance

Our flexible benefits scheme gives employees access to additional benefits to supplement their core package:

• Pension Contribution - Salary Sacrifice
• Cycle2Work + Car Leasing - Electric Cars
• Critical Illness Cover + Dental Insurance
• Gym Flex
• Hello Fresh / Taste Card / Gourmet Card
• RAC Breakdown Cover
• Charitable Payroll Giving
• Buy / Sell holiday
• Technology loans

Were committed to creating a Diverse & Inclusive culture through the execution of our D&I strategy, community relationships, our people & leaders.Grow your future with us!