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Commercial - Customer Servicing Executive

Job LocationGwent
EducationNot Mentioned
Salary19,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Target Group are a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.At Target, we give you the opportunity to make a difference. Youll be involved in shaping the growth of the business - and youll get to try new things along the way. If you are up for a challenge and are willing to work hard, working with us will giveyou a fulfilling and varied career.Were always on the lookout for people who are enthusiastic, keen to get stuck in, and excited to make an impact. Does this sound like you If so, then we have an exciting opportunity within our Commercial Servicing Team that could be perfect for you!Our Commercial Servicing Team is responsible for assisting our commercial clients. This consists of both open and closed portfolios, and a diverse range of financial products. As a Commercial Servicing Executive (a Customer Service Agent position) you willservice our clients customers via inbound and outbound calls, letters, emails, and performing the appropriate processes either manually or on the systems. In this role youll have the opportunity to deliver a bespoke, comprehensive service whilst being giventhe autonomy to look after our customers.Due to the nature of the queries and tasks youll be handling, were looking for an experienced customer service professional with a history of problem solving and client-liaison.Wed love it if you had:

  • Recent and proven experience in a telephony customer services role
  • Recent and proven experience in financial services (desirable)
  • Experience and knowledge of mortgages and lending (desirable)
  • Strong literacy skills
  • Strong numeracy skills
In addition to your basic salary, we offer a comprehensive, flexible and market-competitive benefits packageOur flexible benefits package allows you to choose the benefits that best suit your lifestyle.Core Benefits:
  • Annual Pay Review
  • Discretionary Company Performance Bonus
  • Employee Assistance Program
  • Free Private Health Care
  • Free Flu Vaccinations + Eye Tests + Voucher towards glasses
  • My Recognition
  • Free access to GP, Physiotherapists and more
  • Holidays 24 - Increases with length of service & Bank Holidays
  • 4 x Salary Life Insurance
Our flexible benefits scheme gives employees access to additional benefits to supplement their core package:
  • Pension Contribution - Salary Sacrifice
  • Cycle2Work + Car Leasing - Electric Cars
  • Critical Illness Cover + Dental Insurance
  • Gym Flex
  • Hello Fresh / Taste Card / Gourmet Card
  • RAC Breakdown Cover
  • Charitable Payroll Giving
  • Buy / Sell holiday
  • Technology loans
Were committed to creating a Diverse & Inclusive culture through the execution of our D&I strategy, community relationships, our people & leaders.Grow your future with us!

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