Junior Project Manager IT

Job Description

Junior Project Manager (IT)As junior project manager you will act as the client’s primary contact, ensuring all commitments are met and that the client feels well informed about any changes taking place for the projects you have been assigned. You will maintain the ramsac ethos of exacting standards through well managed projects and work across various departments to oversee budgets and deliver clear communication both internally and externally throughout the project process.Junior Project Manager Responsibilities:• Report to our Head of Operations, but work closely with our Technical and Relationship teams to deliver projects assigned to you• Oversee scheduling and resource allocation to ensure projects are brought in on time and on budget• Attend meetings (internally & on-site) as required, and communicate regularly with stakeholders/internal resources to ensure projects remain on track• Write communications for end users that can be used across all projects• Liaise with internal teams, client contacts and third parties as necessary• Conduct project kick off meetings prior to the commencement of a piece of work• Ensure project documentation is kept up to date and is fully completed before being sent to the client• Gather client feedback at the end of all projects• Conduct post-project review meetings where needed• Make recommendations where you think we could streamline our project processes and improve the client experience• Oversee our client onboarding project processJunior Project Manager Requirements:We want to be known as the most ‘can do’ well-polished and caring IT supplier in the South East. To do that, we only want to work with the best. Our staff are proud to say ‘I am ramsac’ – their personal values are all a reflection of the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the very best, most attentive and highest quality service. Are you ramsac enough to be part of this very special teamWhat’s really important to us• Experience of managing IT projects, ideally within the SME sector• The ability to be self-motivated and highly organised• The ability to motivate and enthuse your team colleagues• The ability to initiate and implement great ideas• A desire to drive continuous improvement within the business• Strong communication skills• A beady eye when it comes to details• The ability to see the bigger picture, working as part of a cohesive team to drive company growth and strategy• A desire to develop your own skill set at any given opportunity• The ability to remain calm and to make clients feel that they are the mostThe icing on the cake• Experience in a multi-client environment• Experience in a previous technical role• Project management qualifications or formal trainingAbout ramsac:We are “at the heart of IT” for all our customers, providing them with round the clock reassurance that their IT is safe, resilient and in good health. Delivering high quality, smoothly run projects is a key priority for us, we want to drive internal efficiencies, improve client communications and ensure that every client is left feeling positive about any project that we deliver.As project manager, you will take on an agreed scope of work from the sales team and take ownership for the delivery phase of the project. You will act as the client’s primary contact, ensuring all commitments are met and that the client feels well informed about any changes taking place. You will work with your ramsac colleagues to deliver clear communication both internally and externally throughout the project process.We are passionate about nurturing our team. We offer an excellent working environment in a culture that is genuinely supportive, consultative and flexible. We believe in promoting talent from within the business, and we ensure every member of the team has access to ongoing career development opportunities. This includes training and external qualifications and our in-house initiatives such as the ramsac business school.We strongly believe that the key to our success, and our ability to deliver the highest standards of advice and service to our clients, is the team of people that we employ. Quite simply, we only work with the best!Location: Godalming, SurreyContract Type: PermanentHours: Full Time, 37.5 per weekSalary: £30,000 - £35,000 per annumBenefits: Private health insurance, Denplan dental insurance, Excellent pension scheme with ongoing independent financial advice, Critical Illness Insurance, Life Insurance, The ramsac academy, Volunteering leave, 4 days personal development leave, Cycle to work scheme, Tech purchase staff discounts, Flexible working including working from home.You may have experience of the following: Junior Project Manager, Project Analyst, Assistant Project Manager, Project Coordinator, Project Manager, Technology Project Manager, IT Project Manager, Technical Project Manager, Project Management, IT Manager, Technical Manager, Technical Lead, etc.Ref: 99710