Duty Manager - Godalming

Job Location	Godalming
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

We ensure youre rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Free meals on duty
Free onsite parking (EV Charges onsite)
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsburys, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families
Working 5 out of 7 days (flexibility required for functions and events)

What youll be doing:We have an exciting opportunity for a DutyManager.The key purpose of this role is;To supervise the performance of frontline catering team members. To ensure all tasks associated with food production, front and back of house services and any general support required with due regard to all Health & Safety and Food Safety regulations arecarried out. Where necessary ensure frontline teams perform all general duties to support the efficient running of a contract or unit in line with contractual requirements.This is a fantastic opportunity for an inspirational and enthusiastic Hospitality Duty Manager to make a name for themselves within the food service industry. In return we offer support and development to grow within our business alongside a competitivesalary.More about the role:

To be polite, professional and friendly at all times with customers, clients and colleagues
To ensure the highest level of customer care is adhered to at all times
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
To maximise all sales opportunities through selling techniques
To accept payment and give change to customers, including operating a till
To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
To actively gain customer feedback, passing information gained onto your line manager.
To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
To report health and safety issues to your line manager, including all accidents and near misses
To promote good safety habits and methods of work
To serve customers with hot and cold food and beverages on a counter during service times
To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements
To assist in the preparation of hospitality as required
To clean all work areas during and after use and remove all waste to the appropriate area
To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.
To maintain temperature records as required and to report any variance
To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies
To always look out for opportunities to develop our service
As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
To prepare, produce and serve food to the brand standard applicable to the site/ unit
To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
To report health and safety issues to your line manager, including all accidents and near misses
To promote good safety habits and methods of work
To serve customers with hot and cold food and beverages on a counter during service times
To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements
To assist in the preparation of hospitality as required
To clean all work areas during and after use and remove all waste to the appropriate area
To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.
To maintain temperature records as required and to report any variance
To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies

Who you are:

Previous experience supervising frontline teams within a similar environment
Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
Criminal Records Bureau security checks required where applicable in accordance with Employment Law and Legislation
Customer service focused
Team player and can-do attitude
Takes pride in personal appearance and hygiene
Self motivated and able to use own initiative
Ability to work under pressure whilst maintaining a positive attitude

About UsAs part of Compass youll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development,at one of the UKs biggest businesses.Job Reference: com/1204/41311001/52567873/SUCompass Group UK&am

APPLY NOW