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Job Location | Godalming |
Education | Not Mentioned |
Salary | 26,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Are you looking for a fast paced and varied Customer Service based role where you can join a friendly team and a company who invest heavily in their training and staff welfareIdeally you would be passionate about working with Customers, solving problems and have previous experience in an office based Customer Service or Administration role. If you have dealt with high volume calls or previously scheduled engineers or similarthis would also be advantageous.Alternatively, if you are looking for your first office based Customer Service position and are not afraid of handling difficult customers and answering calls then we would also encourage you to apply!Job Title: Customer Service AdvisorJob Type: Full-Time PermanentHours: 37.5 hours a week Mon - Fri (flexibility on start and finish time)Salary: 26kLocation: GodalmingRole OverviewEnsure accurate billing and invoicing of completed works. Handle queries relating to invoicing & payments. Obtain financial uplifts to service calls where the value exceeds the Customers spend limit. Manage and update multiple customer portals on a dailybasis. Manage the replenishment cycles for Engineers Vans stocks and stock replenishment including wait calls.Key Responsibilities