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Account Manager

2i Recruit Ltd
Job LocationGodalming
EducationNot Mentioned
Salary£30,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Our client is looking for a Client Account Manager to join their dynamic and highly motivated Internal Account Management Team. This is an exciting opportunity that offers progression within a company that is committed to constantly developing,training and striving to deliver the best customer focused service in their sector.The Client Account Manager will enjoy full on-going technical training across the product portfolio within a rewarding environment where they can build a career.Company Benefits

  • Company Pension
  • 4pm finish on a Friday
  • 23 days holiday (3 to be retained for Christmas) plus bank holidays
  • Annual staff events
Key Responsibilities
  • Proactively dealing with all customer enquiries, answering customer calls and reviewing demand to ensure that orders are accurately processed;
  • To target and identify new opportunities with customers to generate quotations, process sales orders and develop new business opportunities;
  • To ensure customer retention through excellent telephone relationship skills, arrange visits for the field sales team and to develop new opportunity and maintain best in class customer service;
  • Ongoing training in house to cover the varied product ranges offered.
Experience and Skills Requirements:
  • Customer focused approach with excellent oral and written communication skills;
  • Excellent time management & personal organisational skills;
  • The ability to work under pressure and to deadlines while maintaining accuracy and strong attention to detail
  • A solid knowledge of MS office and standard B2B sales procedures
  • Any previous experience in providing customer service and any sales experience alongside this would be advantageous (e.g., upselling, cross-selling, or working to retail sales target/incentives)
  • Previous experience speaking with customers over the phone, and any telesales experience would be a bonus
  • Excellent communication skills with both customers and colleagues
  • Enthusiastic to learn with a proactive attitude to develop your knowledge and skill set
Reference: VR/06171If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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