Customer Service Advisor (Part time)

Job Location	Garston, Liverpool
Education	Not Mentioned
Salary	20,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , part-time

Job Description

My client, a successful B2B business based in Speke is recruiting an experienced Customer Service Advisor to join their team. You will be assisting in the business running smoothly, whilst delivering excellent customer service on a day to day basis. If youhave some customer service experience working in a commercial environment then please get in touch!Key Responsibilities:

Able to deal with customers and take reservations on the phone and in person
Managing payments and bookings coming through the website
Completing administrative tasks ie filing, delivering and accepting mail
Organising and maintaining reception area
Ordering supplies for the office and for sale
Greeting visitors warmly and offering help immediately
Providing excellent customer support at all times
Answering questions about products or services offered
Representing the business with a positive attitude and professional appearance
Engaging in public relations and marketing to a minor degree
Be confident enough to sometimes be on their own in the building

Skills Required:Must have recent experience working in a front of house/customer service roleExperience of dealing with customers on the telephone or face to face in a commercial capacityPossess excellent telephone mannerProficient in Microsoft officeMust have a friendly and attentive personalityFlexible to cover holidays for other staffSalary £20k (pro rata) plus performance bonus, hours to suit 25-30 hours per week, occasional weekends (covering holidays)28 days holiday, pension, on site car park available, employee discount on products, company events

Keyskills :
Customer CareCustomer ServiceFront HouseTelephone ReceptionDelivering Exceptional Customer Service

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