Document Controller - Landscapes & Gardens

Job Location	Fulham
Education	Not Mentioned
Salary	£35,000 - £40,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Document Controller/Operations Administrator - Landscapes & GardensSands End, Greater London£35,000 - £40,000Job ObjectiveThis role is responsible for the implementation and ongoing maintenance of the digital workflow process platform and other administrative duties for the operational divisions. This is a critical role, acting as the backbone’ of the team, supporting ourprocedures, and maintaining transparent, up-to-date and easily traceable documents.Key ResponsibilitiesDocument Management:

Maintain an organised and up-to-date electronic and physical filing system.
Receive, categorise, and file documents in a consistent and accessible manner.
Ensure the confidentiality, security, and integrity of sensitive documents.

Records Keeping:

Track and update records, including training, invoices, and project documents.
Retrieve and provide documents as requested by team members and external parties, playing an integral role in our annual audits (ie: ISO and CHAS etc.)
Ensure compliance with record-keeping policies and procedures.

Administrative Support:

Assist with scheduling meetings, managing calendars, and handling correspondence.
Coordinate company-wide training arrangements and maintain the training matrix.
Handle general administrative tasks to support the smooth operation of the office.

Communication:

Act as a liaison between all departments to facilitate document exchange.
Communicate document control procedures and best practices to team members.
Assist in the preparation of reports and presentations.

Quality Assurance:

Review documents for accuracy, completeness, and adherence to company standards.
Assist in identifying areas for process improvement and implement solutions.
Conduct periodic audits to ensure document compliance.

Requirements

Previous experience in document control and administration preferable
Proficiency in the document management software, Reflow would be a distinct advantage
Good understanding of the lifecycle and principles of project management and project delivery
Competence in Microsoft Office Suite
Strong organisational and time management skills
Attention to detail and a commitment to accuracy
Excellent communication and interpersonal skills
Team player with strong relationship building skills
Good time management
Quality driven with good filing skills
Pro-active problem solver
Solid data entry skills
High levels of ethical conduct: honesty, trustworthiness, integrity

Benefits & Package

Salary £35K-£40K depending on experience
Permanent, full time, office-based role
Collaborative, upmarket office environment - location SW18
20 days holiday, excluding Bank Holidays
Birthday day off
Company pension scheme
Health cash plan
Cycle to work scheme
Excellent training and development opportunities
Access to e-learning platform
Employee Assistance Program
Quarterly social events

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