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Job Location | Frome |
Education | Not Mentioned |
Salary | £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
2nd Line Support Analyst, up to £30,000 + exceptional benefits including on-going training and career development, profit related bonus, up to 25 days holiday + bank holidays, pension, healthcare, free parking, free workwear etc. I am recruiting a 2nd Line Support Analyst for Netitude, an award winning, market leading and expanding MSP (Managed Service Provider) based in Frome, Somerset.The Role: I am recruiting a 2nd Line Support Analyst (2nd Line Support Engineer, I.T Support Analyst, I.T Support Engineer) to join the senior technical team of Netitude’s service desk where you will use your comprehensive I.T knowledge and experience to resolve varied and complex service incidents and requests for a diverse range of clients in a fast paced and highly motivated team environment.The successful 2nd Line Support Analyst (2nd Line Support Engineer, I.T Support Analyst, I.T Support Engineer) will receive the training, support and certifications required to ensure you stay ahead of emerging technologies, enabling you to provide exceptional customer service and fully support your clients as their businesses grow, while acting as a role model for the front-line team.The Company: With a Mission of Growth Through Technology’ Netitude follow a methodology focused on delivering strategic outcomes for their clients rather than just managing technology. They work in partnership to provide proactive solutions (rather than just fire-fighting problems) and employees therefore enjoy the combination of varied work and strategic influence.Established in 2001 Netitude are now ranked in the top 501 MSPs in the world and in the top 50 in the UK. Their expansion has come through a reputation for excellence and they have doubled in size over the last 2 years and expect similar growth over the next 2 years, providing further career opportunities for their team. With embedded core values of Communication is Key; Ownership and Care; Respect and Trust; Enrich, Develop and Grow and Teamwork with a Passion, they have retained a supportive and caring culture and have recently won awards for Employer or the Month and were finalists for Employer of the year.2nd Line Support Analyst (2nd Line Support Engineer, I.T Support Analyst, I.T Support Engineer), Key Responsibilities:
Keyskills :
Infmation Technology Line Suppt Service Desk Technical Suppt 2nd Line