Tool Hire Assistant

Job Description

At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our customer first approach. If you enjoy a hands-on role working with equipment and also enjoy working with people and making customers feel welcome, then this Tool Hire Assistant could be a great opportunity for you.This Tool Hire Assistant role is working in our Jewson Branch in Hertford, Hertfordshire. Jewson is the biggest employer in the UK Saint-Gobain business, with over 500 braches.What will I be doing in this roleThe Tool Hire Assistant role is a varied and busy role. You will build successful working relationships with customers, colleagues, and suppliers delivering excellent customer service both face to face and over the phone, as well being able to demonstrate the correct use of the tools in line with high levels of Health & Safety guidance.Key day to day duties include:

Serving customers both face to face and over the phone - making sure that sales orders and delivery schedules are processed accurately and promptly

Delivering tools to customers and demonstrating the correct use of the equipment in line with stringent Health & Safety guidelines

Servicing and maintenance of all tools making sure that any technical problems, faults and repairs are dealt with efficiently

Ad hoc administration to ensure that all tool hire reports and health & safety data is up to date

What skills are we looking forFirst and foremost, we always want to recruit talented people that align well with our values and way of working; this means that we are open to applications from all Saint-Gobain businesses and would welcome you to apply if you can demonstrate the following key skills:

A customer-focused approach and the ability to develop and maintain excellent relationships with customers and suppliers

The ability to communicate with customers as you will be expected to demonstrate the safe and correct use of equipment

Strong mechanical mind-set - you may not have worked with tools before but can demonstrate an understanding of, or interest in mechanical equipment

A positive attitude and the desire to want to continually improve our service

A full driving licence to be able to deliver equipment locally

Please note that product and system training can be provided where applicants may lack this knowledge. We encourage applications from all background if you can demonstrate the skills highlighted.The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We cant guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.SAINT-GOBAIN ENCOURAGE AND WELCOME DIVERSE APPLICATIONS AND ARE COMMITED TO SUCCESS THROUGH OUR DIVERSE COLLEAGUE COMMUNITY. Were committed to equal employment opportunity regardless of ethnicity, colour, race, religion, national origin, sex, gender identity, sexual orientation, age, citizenship, marital status, disability, neurodiversity, taste in music, fashion sense or any other characteristic that makes you unique. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.On occasion we need to close advertisements earlier than expected, we therefore strongly encourage you to make your application promptly to avoid disappointment.AGENCY Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CVs/Applications from anyone unless invited to do so. Saint-Gobain accepts no responsibility for any fees related to unsolicited resumes.GDPR - You will find information on our privacy notice here: Required skills

Customer Service

Mechanical

Retail

Tool Hire

Tools

Keyskills :
Customer Service Mechanical Retail Tool Hire Tools