Fibre Installation Supervisor

Job Location	Finnieston
Education	Not Mentioned
Salary	£32,000 - £37,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

WHAT WERE DOINGWere on a mission to build the UKs finest digital infrastructure and accelerate its full fibre future - transforming the way we live, work and communicate.With 8 million homes and businesses to connect in our sights, and a £4bn investment programme to make it happen, we have a busy and exciting journey ahead.WHATS IN IT FOR YOUWe expect a lot from our team, but we also want everyone to feel supported and empowered in helping us deliver our mission. Thats why we make sure to provide opportunities for you to learn, develop your career, use your talents, and fulfil your potential.With a salary of £32,000 - £37,000 depending on experience, youll also get benefits like 25 days holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, performance-related bonus scheme, and private healthcare.We want everyone to know - and feel - that CityFibre is a place where we can be ourselves, with all the things that make us similar and different. Where possible, we are open to offering and supporting flexible working, among other initiatives to ensure that we develop a safe and inclusive workplace.Please note there will be travel required as part of this role.WHAT WILL YOU BRING Its essential to the success of the role as Installation Supervisor that you have previous demonstrable experience supervising / leading multi engineers or gangs, with a focus on developing and coaching, creating a culture of continuous improvement across the engineering community in terms of skills and knowledge.Additional essential requirements include:

Experience auditing completed works and carrying out quality checks

Experience auditing safe systems of works (safety checks)

Extensive experience and knowledge of fibre including network build, FTTH installation, fibre blowing and fibre splicing

Knowledge of PIA - duct and / or pole installations

NRSWA - units 2 and 10

Full clean driving license

Good working knowledge of Microsoft Office packages including Word, Excel and PowerPoint

WHAT WILL YOU BE DOING As our Installation Supervisor, youll be carrying out field performance quality checks across direct labour and suppliers to ensure they are fully compliant and that quality standards are in line with CityFibre requirements. This will include completing audits on PON (Passive Optical Network) installed using PIA network and supporting and encouraging positive safety practises.Youll also be:

Supervising installation engineers to ensure safety, quality and processes are followed in line with CityFibre requirements

Completing installs of fibre optic cables into residential and business premises

Assisting with ‘on the day issues that would otherwise prevent successful completion of tasks impacting right first time

Dealing with complex / non-standard installations from site survey through to successful completion

Owning the delivery performance of a given area from right first time (RFT), safety and quality outcomes

Owning service incidents / escalations to a successful outcome in a professional and timely manner

Being part of an on-call rota providing industry leading emergency response for network / customer - issues / faults

Owning and manage complaints from initial contact through to a positive resolution in-line with CityFibre KPIs

Embracing continuous improvement (CI) supporting the organisation with installation problem solving

OUR CULTUREThe CityFibre Way is how we think, act and work. Its our way of doing things. We back each other, think smart and act fast, and we love giving it our best to build a legacy together. When these four behaviours come together, they shape our culture to bring out the best in us, set us apart from our competition, and make our customers remember us.Its a once in a lifetime opportunity to unleash Britains potential in a digital age. Theres never been a more exciting time to join the team!

APPLY NOW