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Sales & Customer Support Assistant

UBT
Job LocationFforestfach
EducationNot Mentioned
Salary£22,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

An exciting opportunity has arisen for a Sales and Customer Support Assistant to join a family-run SME located in Swansea.The main purpose of this role is to take ownership and accountability in supporting the sales team to deliver exceptional service to their customers.Your expected to provide exceptional customer service from initial enquiry through to after-sales support services.Key duties and responsibilites..

  • Receptionist and administration duties; including telephone answering, emails, web chats; dealing with post in and out; filing and other general office duties.
  • Generating quotations from customer enquiries
  • Processing customer orders
  • Customer support and liaison during and after the sale; e.g. assisting with enquiries about deliveries or samples, etc.
  • Other duties as required; e.g. assisting the accounts / finance department and the marketing department
    • The ideal candidate will have the following skills, attributes and qualifications...
  • Experience of working in an office environment, interacting with others - including customers
  • Good English skills, both written and oral, and sufficient maths competence to be comfortable working with numbers.
  • Good team player.
  • Excellent communicator.
  • Eye for detail.
  • Quick learner.
  • Solution focussed.
  • Willing and hard working - Adaptable and prepared to do whatever it takes to succeed.
    • Benefits
  • Salary between £22,000 - £25,000 per annum DOE
  • Monday - Friday 07:30 - 16:30
  • 20 + 8 days BH
  • Pension
  • Free on-site parking facilities
    • Required skills
  • Administrative
  • Customer Service
  • Furniture
  • Sales
  • Interior Lighting

    • Keyskills :
    Customer Service Sales

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