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Freight Forwarding Administrator

Job LocationEuroway Industrial Estate
EducationNot Mentioned
Salary£20,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Advanced Supply Chain are looking to welcome a highly organised and team oriented Freight Forwarding Administratorinto their Freight Forwarding department. OurFreight Forwarding Administrator will be working alongside our Key Account Manager to manageour highly successful global home wear account, you’ll be responsible for making sure operational process are accounted for and actioned daily.Youll be an engaging individual who loves to delight customers and ensure we are representing our value of Customer 1st. This is a full-time permanent position at our Bradford site with the opportunity to work hybrid with a generous salary. The successfulcandidate will need to also be available to work one in four weekends between 8am – 4pm and this will be paid at time and a third.Key Responsibilities of our Freight Forwarding Administrator:

  • Liaising with our subcontracted hauliers and in house team placing haulage bookings and securing confirmations
  • Proactively carrying out call overs to ensure all bookings are secured daily
  • Proactively chase ETAs with hauliers monitoring deliveries on the day and reporting any failures or delays to the customer in a timely manner
  • Maintain the customer booking document updating bookings with the correct information and logging any changes
  • Manage delivery KPI’s and update the booking sheet daily with any failures including the correct failure codes
Key skills and experiences of our Freight Forwarding Administrator:
  • Experience of Cargowise
  • Customer service administration experience
  • Skilled in the use of Microsoft Excel
  • High drive to deliver excellent customer service
  • Highly organised with a willingness to learn and develop
What will you get in return as our Freight Forwarding AdministratorIn return, you will receive a company laptop, free on-site parking including electronic charging points. 33 days holiday (including bank holidays) plus the chance to buy an additional 5 day holiday! You will also be eligible to apply for our cycle to workscheme upon starting.Are other exciting discounts include 25% ASOS discount code (after 6 months) rising to 30% after 3 years employment. Access to Reward Gateway giving you access to discounts off fashion, travel, luxury jewellery, dining, and entertainment and much more!We also offer free yearlyflu vaccinations, eye care vouchers through Specsavers for eye tests or to help towards the cost of eyewear as well aspay to enterprivate healthcare for both medical and dental through Westfield Health.

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