Cleaner

Job Description

Do you have a passion for delivering excellence Do you take pride in your work Do you have excellent attention to detail If yes, we would like to hear from you!Join us as a Specialist Cleaner in our Kingsbury Road Club offering a 6Hour contract which is fully flexible over 7 days. You must be available to flex up to 21 hours for holiday cover.Join Our Team of Remarkable People At Buzz Bingo, together we’re on a mission to be the Nation’s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we’llsupport your professional goals, give you what you need to thrive, and celebrate your success along the way!We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other.The Role You’ll PlayAs Specialist Cleaner, you provide an effective and efficient cleaning service in our Clubs, to provide Customers with a clean gaming environment and to make sure we comply with our standards of cleanliness. This covers all areas of the Club, including thefoyer, reception, book sales, machines area, bar area, main hall, toilets and Bingo Garden.Get Lucky with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. This means you’ll have access to:

• Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
• Thrive App – for your mental wellbeing approved by the NHS
• My Eva – an online financial expert to help with any money-related matters
• Buzz Brights Apprenticeships including – Customer Service Level 3
• Buzz Learning, our digital learning platform with access to 100s of online courses
• The Greatest Show – Presenter Training
• In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
• Access to Trained Mental Health Advocates for advice on your mental wellbeing
• 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
• Refer a Friend Scheme

Your Responsibilities as Part of Our Team

• Carry out the tasks as detailed in the Standard Bingo Club Cleaning Specification and the Focus the Buzz Cleaning Learning Log
• Ensure that the Club is always clean and presentable
• Make sure that the Bar area and Bingo Garden is cleaned to the highest required standard of cleanliness
• Adhere to COSHH regulations in relation to the use of chemicals
• Use cleaning equipment, both manual and electric, responsibly and within Health and Safety guidelines
• Follow Supplier recommended instructions in the use of cleaning equipment and materials
• Report any equipment faults to Club management immediately
• Work in conjunction with Club management to identify and resolve any cleaning issues that arise
• Provide an excellent level of customer service to our customers by being polite and courteous at all times when Customers are in the Club, Bar area or Bingo Garden
• Maintain a professional relationship with Customers and Colleagues
• Work flexibly within operational hours as defined by the needs of the business
• Undertake the full range of cleaning duties on a day-to-day basis as directed by Club management
• Make sure that all doors are clear and safe with fire chains removed in the case of an emergency
• Comply with Buzz Bingo policies and procedures at all times
• Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

The Winning Combination We’re Looking For

• Experience delivering first class cleaning standards in a commercial environment
• A proven track record in routine cleaning work
• You have good knowledge of cleaning materials
• Excellent attention to detail within your role
• You are happy to carry out the physical aspects of your role
• Take ownership of your role and always aim to exceed customer expectations
• Great at working with others and provide support whenever you can
• You can communicate well with others and build strong working relationships with Colleagues
• You remain resilient and determined in your work and always aim to exceed targets

As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership,pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourageour Colleagues to be themselves as we believe our differences as individuals make us stronger as a team.Applicants must be 18+