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Facilities Helpdesk Coordinator

Onyx Recruitment
Job LocationElstree
EducationNot Mentioned
Salary£22,000 - £23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

This highly successful Medical Services organisation is looking to recruit a full time permanent Facilities Helpdesk Coordinator.Key duties include

  • Assisting and supporting the Facilities Support Teams in the provision of a managed service that will ensure efficient and effective use of facilities.
  • You will be part of a team that aims to deliver on an optimum configuration of Rapid Response and Core facilities, by reducing facility downtime you will contribute to a robustness of service that will ultimately improve patient pathways.
  • Ensuring all queries from Facilities or Support teams are tracked and prioritised for action
  • Providing overall assistance to the Facilities support teams as a central helpdesk
  • Providing training to all new Facilities support staff in standard operating processes
  • Providing support a well as vital communication with supervisors and managers
    • Experience Required
  • Helpdesk experience
  • Advanced systems skills to include Microsoft Excel
  • Excellent communication skills and the ability to build strong relationships with team members, managers and engineers.
  • Ability to adapt well to change and be able to react efficiently to any issues that arise.
  • Enjoy working in a team environment, have excellent communication skills and attention to detail.
    • This role is fast paced and reactive and requires excellent adaptability as no day is the same. Backgrounds we are looking for include Engineering / Laboratory / Facilities Management/ Warehouse. This is a permanent role paying £22,000 - £23,000 + benefits per annum and the working hours are 9am - 5.30pm Monday to Friday.

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