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Customer Service Administrator

Job LocationEllistown
EducationNot Mentioned
Salary£26,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title; Customer Service AdministratorSalary; £26,000-£28,000 per annumShift Pattern; Monday - Friday 7am-5pm OR 8am-6pm OR 6am-6pm 4 on 4 off(continental day shift)Location; Coalville, LeicestershireOur client based in Coalville is seeking a Customer Service Administrator to assist their busy Transport team. This is an exciting opportunity to forge a career in Customer Service within the transport industry to join an established and progressive company.The Customer Service Administrator Role;

  • Managing our customers daily volumes
  • Dealing internally with staff to manage any issues or problems
  • Dealing externally with our customer, ensuring a high standard of customer service is maintained at all times
The Customer Service Administrator Candidate;
  • Excellent communication skills
  • A good foundational knowledge of IT systems
  • Ability to use Microsoft programmes such as Excel is essential
The Customer Service Administrator Benefits;
  • Competitive salary
  • Annual salary review (discretionary)
  • Annual bonus (discretionary)
  • 25 days holiday plus 8 bank holidays on top from start date
  • Life assurance cover x3 from start date
  • Group personal pension
  • Employee assistance programme
If you are interested in the Customer Service Administrator opportunity please apply directly through this website or call Jacob Thomas Associates.

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