Software account manager

Job Location	Edwinstowe
Education	Not Mentioned
Salary	£35,000 - £43,000 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time Work from home

Job Description

You will be the support person or the sales person in the office who is trying to improve the customers experience, you will like customers and enjoying helping them. You might get a bit of criticism for wanting to get it right first time and befrustrated that other people dont see it your way. Being the customers evangelist is just your thing.Your background will be working for a software company doing:

Telesales or
Customer support or
Customer success for a software company.

Customer Account Manager Home based office in Mansfield one day every 2 weeksBasic £35,000 to £42,000 with up to £25,000 in commissionThis software company have about 400 clients 2 major accounting software solutions.They are very focused on doing the right thing for their customers and being a good company a good employer and a happy place.SummaryThis job is about knowing your customers andBeing the customer advocateBeing a friend to the customer and being aware of their issues.You will have the authority to fix things, make decisions and get it right.You will be aware of the support issues, the functionality they are using, the plans they have.You will have about 80 accounts and your job is to:Sell them more softwareSell them upgradesSell consultancy and trainingAnd make sure they are using the software properly.You will have a target of about £300K and all the account managers hit target.Why would you want this jobGreat product, market leading accounting software with SaaS version and recognised as the industry leaderGreat team, offering good support and encouragementGreat boss who looks after her teamA customer focused outlook, doing it right first time and happy to admit mistakes and improve things.Your backgroundYou will have been doing telesales orcustomer support orCustomer success for a software company.You will be very happy making calls to customers and you will be comfortable asking for the order.Drop your CV across and apply for this…it is a wonderful job. Once I get your CV Ill call you to chat through your experience and the job…thanks Jake

Keyskills :
Software account manager; "ERP software";"software sales" ; sage 200 sales; ERP sales

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