Senior Communications & Marketing Officer

Job Description

Summary This is an exciting opportunityfor a brilliant communications and marketing professional to join our Visitor Experience team here at Hardwick Hall.Were for everyone, for ever, and we really mean that.We want everyone to feel welcome and enjoy access to our places, reaching new and existing audiences in ways that are meaningful and relevant to them.Youll be required to work on weekends and the odd evening shift. What its like to work here As a key member of a Visitor Experience team of 5, youll be the driving force behind engaging new and existing audiences through our marketing and communication channels. This is a busy, forward-thinking property and the team is looking for engaging peoplewho will enjoy this fast-paced environment.Hardwick Hall is one of the most impressive Elizabethan buildings in the country. Celebrated internationally, the team here works hard to care for the astonishing artefacts, including on of the finest collections of tapestries in Europe. What youll be doing Working with the Property team to keep the propertys webpages up to date, youll help create an easy to understand visitor journey.Youll be responsible for creating an effective communication and marketing plan for visitor experience, conservation, andcommercial activity.Youll also help to generate positive press coverage to raise the profile of Hardwick Hall, and attract visitors.Fostering excellent communication with visitors and the public through events, interpretations, and media, by collaborating with the wider property is key.Youll be supporting Hardwick Hall operationally both as a Duty Manager and as a part of the VisitorExperience team. Who were looking for Wed love to hear from you, if you have:

• Experience of developing and implementing marketing and communications plans
• Knowledge of relevant legislation: marketing codes, data protection, copyright and model release
• A proven track record in creating, using and editing content in different channels (web, social media, PR, email)
• Ability to spot potential risks to reputation and escalate them accordingly
• Have excellent interpersonal and networking skills, with the ability to influence, advise and negotiate at all levels within the organisation and with external agencies
• Well organised and able to manage multiple priorities and varying pressures to meet measurable targets and deadlines
• A creative approach to reaching both new and existing audiences

The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

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