Customer Advisor

Job Description

About Us:We are looking for a number for Customer Advisors to join our client based in Derby. They believe in the power of exceptional customer service and creating meaningful connections with their clientele. They are on a mission to provide every customer witha top-tier experience, from their first impression to the moment they find their ideal product. Join our client to start making a difference and shaping memorable customer journeys!Role Available: Customer AdvisorLocation: DerbySalary: £23,000 basic with an OTE of £44,000 minimumWorking hours: Various shift patterns, 5 days per week, including weekends, working between the hours of 9am and 8pm. Shift patterns set up front.Role type: Full time, permanentAre you driven by a passion for helping others and ensuring every customer finds the perfect product tailored for them Do you excel in utilising your people skills, customer service expertise, and strong communication abilities to create unforgettableexperiencesWhat you will be doing:- Greeting and First Impressions: Youll be the friendly face that greets customers, ensuring they receive a top-level first impression and feel welcomed from the moment they step through our doors.- Effective Product Display: Youll play a crucial role in showcasing our products effectively to capture customers attention and highlight their features.- Collaboration with Sales: Working closely with our sales department, youll ensure a seamless experience for our customers, guiding them through their journey with expertise and care.- Continuous Learning: Youll continuously expand your knowledge about our products, staying up-to-date to provide customers with all the right information they need, every time.- Customer Advising and Guidance: Utilising your expertise and passion for our brand, youll advise customers on the perfect product for their needs and guide them through the purchase process, ensuring a smooth and enjoyable experience.- Upsell of products: Advising customers of various products and upselling where required.Skills Required:- Confident Communication: Your ability to communicate confidently and positively will be essential in creating exceptional customer experiences.- Go the Extra Mile: Youre willing to go above and beyond for our customers, ensuring every step of their journey with us is memorable and outstanding.- Embrace Learning: Youre eager to learn and embrace our unique approach to service, continuously improving and adapting to better serve our customers.- Brand Passion: Youre passionate about our brand and eager to share that passion with every customer you interact with.- Team Player: Youre able to work independently and as part of a thriving team, collaborating with colleagues to deliver exceptional service and achieve our goals together.If youre ready to embark in a career where your passion for customer service and dedication to creating memorable experiences are valued and celebrated, please apply!Required skills

• Customer Service
• Sales
• People Skills
• Perfect