HR Advisor - 12 Month FTC

Job Description

We currently have an exciting opportunity for an experienced HR Advisor to join our well-established client close to Chester. This is a 12 month FTC maternity cover.The role will be working in a fast-paced environment, providing a professional service to managers via phone and writtencommunication. To apply you will need to know about absence management,well-being and Family Friendly policies.PURPOSE OF ROLEProviding advice and guidance to managers on absence and well-being matters with a focus on gaining the best outcomes for both the business and the colleague, specifically in relation to the management of long and short-term absence, flexible working, well-beingand all family-friendly policies and procedures.KEY ACCOUNTABILITIES/TASKS• Manage a portfolio of cases which will be allocated to you, prioritisingactivities based on the needs of each case and applicable deadlines ortimescales• Ensure good employment practice through the provision of clear adviceand guidance in line with company policies, procedures and guidelines• Adopt a pragmatic approach in offering solutions to managers, whilerecognising legal and regulatory requirements.• Work autonomously whilst using your own initiative, on delegated workareas and where appropriate seek advice from senior colleagues whenrequired• Reviewing and preparing (where appropriate) letters/ documents inreadiness for and after formal meetings and providing feedback toManagers where required• Ensure all case management details are recorded accurately on the CaseManagement System and that cases are managed pro-actively and driventhrough to conclusion and ensuring personnel database reflects accurately• Work collaboratively with your fellow HR Advisors and colleagues to ensureconsistency of approach and application of precedent• Ensure all applicable SLAs are met/exceeded• To undertake any other reasonable duties as requestedSKILLS• Ability to work remotely, autonomously and use own initiative• A Confident manner in dealing with a diverse range of people, using goodinterpersonal and credible influencing skills.• Commercial acumen• Effective stakeholder management with excellent verbal and written skills• Ability to quickly forge relationships, win trust and build confidence• Managing conflict• Ability to analyse complex issues and provide practical and creativesolutions• Ability to prioritise work under pressure• Good questioning and listening skillsProficient with and comfortable using telephony and multiple technology platforms• Coaching skills• Self-management whilst maintaining one team ethos• Ability to maintain confidentiality at all timesQUALIFICATIONS / KNOWLEDGE / EXPERIENCE• Proven track record of managing a range of HR cases• Demonstrable, comprehensive up-to-date working knowledge of UKemployment law and legislation and its implications for employers• Confident communication with people at all levels, with a style that is clear,engaging, coaching and collaborative whilst at times of challenge can holdyour own• Demonstrate strong partnership working with a variety of stakeholders• CIPD qualified• Experience in applying a commercial and pragmatic approach to providingHR risk-based solutions to difficult issues that arise within challengingsituations• Ability to work flexibly in an agile way in order to meet deadlines andrespond positively and constructively to feedback• Good analytical and problem-solving skills25 days holiday plus B/H and free parkingSalary £28,000 - £30,000Horizon Recruitment Solutions Ltd is an equal opportunity employer and is acting as a recruitment agency in relation to this vacancy