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Job Location | Coventry |
Education | Not Mentioned |
Salary | £22,275 - £24,750 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Orbit is a fantastic business and one that’s really going places.Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.Over 50 years later, we’re one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve.Your role at Orbit.Great opportunity for a customer focused individual to provide quality service to our customers at the start and end of their tenancy. You will work with internal teams to ensure prompt turnaround of homes, placing adverts, assisting on viewings, inspections and giving first class advice to customers.Working in a busy Lettings team, you will have a collaborative approach to ensure service standards are met. This role will be based out of Coventry and cover surrounding areas, so own transport is essential.What will help you make a difference.• Excellent numeracy, literacy and communication skills.• Educated to GCSE level or equivalent in England and Mathematics.• IT literate and proficient in the use of Microsoft Office software.• Ability to prioritise, manage own workload and to meet deadlines.• Commitment and understanding of how to deliver excellent customer service.• Team player and focus on team task approach to meet the needs of the customer• Previous experience in a customer service environment.• Ability to travel to meet the needs of the service.• Flexibility to meet deadlines where appropriate• Undertake any other duties as may be reasonably required in line with the level of responsibility of the post in order to meet the changing needs of the organisation.• Experience in similar role, eg lettings, tenancy managementWe know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service.Why OrbitRewarding your contribution.For those who want or need more of a work life balance our view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process.Some of our core benefits include:
Keyskills :
Social Housing