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Job Location | Coventry |
Education | Not Mentioned |
Salary | 20,001 - 25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Orbit is a fantastic business and one thats really going places.Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.Over 50 years later, were one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our beliefin people and what they can achieve.Your role at Orbit.We are looking for an experienced complaints handler to work on our Resolutions team. We are looking for a robust, resilient individual with excellent communication skills.The team work across the business to support and manage any complaints that come in. This may cover issues around rent, repairs and general tenancy.We are looking for an articulate individual who can work at pace, and deal with a varied workload. You will interact with customers via phone, email and letter so excellent communication skills are required. You will have worked ideally in a contact centrepreviously and complaints handling experience from end to end is vital.What will help you make a difference.