Account Manager

Job Description

Account ManagerOur client, a leading procurement company based on the outskirts of Norwich, are currently seeking an Account Manager to join their team.This is a full-time, permanent position. Working 37.5 hours a week on a Monday - Friday basis.As the Account Manager, you will be based at the main office, with some flexibility to work remotely one day per week.In this role, you will be required to travel to meet Members and attend events.Through connecting with Members, over the phone, by email and through visits to farms, you will proactively identify and develop procurement opportunities.The successful candidate will be responsible for a high level of service for every Member, as well as delivering an increase in the financial value of goods and services purchased through the company.SKILLS & EXPERIENCE:

• Degree or HND equivalent

• Qualifications in Agriculture, Business Development, Customer Services or a relevant field

• Strong networker and contacts at MD/CEO or business owner level

• Able to conduct targeted client calls and visits.
• Ability to forge long lasting professional relationships.

• Strong IT skills. Microsoft Office packages, particularly Word and Excel.
• Experience with a Customer Relationship Management (CRM) tool

• Employment or experience in arable and/or livestock sector or a related rural business.

• Proven work experience as a Sales, Development or Account Manager, in a B2B environment or relevant role.
• The agricultural/farming sector or knowledge of the rural economy

• Product knowledge of any key products purchased by the agricultural sector: fertiliser, feed, chemicals, seed, energy, fuel, building materials, telecommunications, vehicles and insurance.

Our client is seeking a well organised team player with excellent written and verbal communication skills with the desire to gain a greater knowledge of their key products and processes.RESPONSIBILITIES:

• Provide excellent level of service to all.
• Achieve targets and manage existing Member accounts to agreed level.
• Complete regular reviews as appropriate by Membership type and potential spend.
• Keep Members up to date on all aspects of business, particularly new products and services
• Monitor, and act upon, GAP analysis and potential spend.
• Complete reports following each Member visit/telephone review.
• Work with allocated Members in agreed areas of the UK.
• Upload completed reports to CRM in a timely manner.
• All Member interaction, calls and meetings, to be recorded on CRM.
• Work alongside the Procurement and Communications teams to help Members.

With potential new Members:

• Ensure new prospects receive follow up call within 24 hours of initial enquiry.
• Introduce all services and potential to save money and secure supplies.
• All new enquiries added to CRM system along with business and description and other details.
• Complete a visit / conversation report detailing the required business information.
• Assist Members to increase products and services purchased through clients.

BENEFITS:

• 8% employer pension contribution
• 26 days holiday per annum, plus bank holidays. This rises with each years service by an additional day, up to 7 extra days
• Have your birthday off as an extra days holiday, if it falls on your working day
• Free lunch daily from the onsite Café
• Life assurance
• Health Insurance
• Discounted gym membership
• Cycle to work scheme
• Hybrid working
• Free onsite parking

For further details of this exciting opportunity please forward a copy of your CV today!Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become availablemoving forward.If we can take your application further, we will of course be in touch.Todd Hayes is acting as an Employment Business in relation to this vacancy.Todd Hayes Ltd