Customer Service Administrator - Immediate Start Available

Job Location	Clyst St. Mary
Education	Not Mentioned
Salary	£25,000 - £27,000 per annum, negotiable
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

Isca Recruitment is delighted to be recruiting a Customer Service Administrator for a highly successful growing business near Exeter. The Customer Service Administrator will be coordinating and scheduling service engineers and undertaking administration, ensuring every customer receives superb service.This is a varied role where you will take responsibility for a range of duties including:

Providing an effective help desk function to provide support to customers and engineers in the field.
Taking calls from customers, arranging servicing appointments and coordinating engineers.
Liaising with engineers and maintaining their schedules.
Updating customer and job status records on the inhouse system accurately and in a timely manner.
Effectively handle urgent call out requirements.
Compling service reports and certifications.
Raising invoices accurately on the inhouse system.
Answering customer queries by phone and email.
Liaising with management as needed.
General administrative tasks and supporting fleet management.
Assisting with the rota arrangements for engineers and collating engineer timesheets.
Assisting with purchasing of equipment and ensuring goods in are received.
Supporting as hoc projects.
Ensure customers receive outstanding service and excellent value.

Salary: £25,000pa - £27,000pa.Hours: 8am - 5pm Mon - Fri, 30 min lunchLocation: Office based with free parkingCustomer Service Administrator - The Person:

The successful candidate will have a proactive, friendly personality and enjoy being in a busy, varied role.
Strong communication skills as you will be liaising with customers by phone and email.
Recent administration and customer service experience are essential.
Excellent attention to detail, coordination and IT skills are essential.
You will need to be organised and able to work using your own initiative to prioritise tasks.

Please note due to location you will need to have your own transport.This is an urgent requirement so applications will be reviewed swiftly. An immediate start is available!_________________________________________________________________________Isca Recruitment Ltd provides services as an agency and an employment business. Isca Recruitment is an Exeter based boutique recruitment consultancy making the perfect match between client and candidate. Specialists in office support, accountancy and financeacross the South West.

Keyskills :
Administrative DutiesCustomer ServiceSchedulingAdministration

APPLY NOW