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| Job Location | Clifton, Bristol |
| Education | Not Mentioned |
| Salary | £22,887 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Are you looking to have a career working within claimsHad exposure to the legal or insurance sectorReed have partnered with a global, award winning, family founded professional services firm based near Clifton Triangle, Bristol. Recruiting for a Claims Handler, on a full time, permanent basis.This is an entry level role into the department, Claims Handlers are usually promoted to Senior Claims Handler level within a 9-12month period once you’ve undertaken training and got some experience in the industry.We are looking for candidates who have experience working within an office setting, perhaps administrative, and worked within insurance or legal for a minimum of 9-12 months.Purpose of role:Providing excellent customer service whilst processing low-level claims and providing support for senior colleagues.Duties:Manage a caseload of mainly Motor & PI claimsAssist with other types of claim as part of your ongoing personal growth and developmentAssess and process claimsIdentify of any relevant issues and assess the validity of the claimSpeak directly to the policy holder and their brokers/insurersManage the relationship and the customer’s experience of using us over the competitionEnsure claims are effectively managed from start to finishUpdate the case management system with necessary detailsDraft appropriate correspondence to brokers/insureds requesting additional information as requiredRequirements:Min 5 GCSE Grade C & above (or equivalent)Exposure to Legal/Insurance sector (advantageous)Strong communication skills, be confident speaking over the telephone and over emailGood working knowledge of Microsoft Office suite and ability to learn new systemsGood numeracy and literacy skillsBenefits:Minimum of 26 days annual leave plus bank holidays, with the option of buying an additional 5 days and carrying over.Pension: 7% Employer contributions in return for just 2% Employee.Free Legal Expenses Insurance and Motor Breakdown Cover.x4 Life Cover.Health Cash Plan (currently BHSF worth £156pa – tax paid by employer).Gym subsidy worth up to £25 pcm.Cycle scheme and interest free commuter loans.Company Sick Pay and enhanced Parental Leave.Free coffee, tea, squash and biscuits.Free company events and socials.Learning expenses and time for study and exams.Time off for charity work and giving back.