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Job Location | Clayton West |
Education | Not Mentioned |
Salary | £25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Ops Readiness CoordinatorAre you interested in joining a fast-paced, innovative and growing organisation Adare SEC is a leading provider of technology-led, Integrated Communication Solutions, inspiring our clients with choice and insight to deliver their vital message securely, via multiple channels. We partner with a wide range of blue chip clients such as Allianz, Santander and Virgin Trains to ensure their communications are efficient, effective and engaging.Position: Ops Readiness CoordinatorLocation: Huddersfield, West Yorkshire HD8 9QQJob type: Full Time, PermanentHours: 38.5 hours per weekSalary: up to £25,000 per annum, dependent on experienceBenefits: Company Pension Scheme, 26 days annual leave plus bank holidays, Free car parking, Flexible working opportunities with other flexible benefits such as buying additional holiday days.About the role:We have a new and exciting opportunity for an Ops Readiness Coordinator to join the Client Services team in Huddersfield.If you are a team player, enthusiastic, pro-active and have a passion for quality, we want to hear from you. This is a great opportunity to join an amazing team.Responsibilities:- Manage the successful implementation of BAU Products and simple on-boarding activity- Manage change for BAU customers- Manage the timely, effective and seamless handover of newly on-boarded activity into BAU- Support the Ops Readiness Lead in the ownership, specification and evolution of BAU products, including sales support.- Build effective relationships with customer contacts- Actively participate in activities to support the Sales and Business Development team(s) to achieve and maximise Sales and Profit targets- Manage customer jobs through the business, providing accurate and timely job instructions to all departments, agreeing schedules and monitoring job progress.- Understand and evaluate production timings/requirements in order that all job deadlines are met.- Ensure invoicing for allocated accounts is accurate and submitted within agreed timescales- Ensure the provision of accurate and timely sales forecasting information- Generation of customer MI reports- Provide first line support to the customer for the successful resolution of issues, providing appropriate/timely updates to the customer- Ensure effective stock management and replenishment for allocated accounts- Provide effective backup support for allocated accounts.- Compile and maintain account handling manuals- To fully understand and work within the boundaries of agreed procedures- To fully understand and make efficient and effective use of internal systems.About you:- Experience of effectively managing change- Experience of managing new customer on-boardingNo agencies...thank you.You may have experience of the following: Ops Readiness Coordinator, Client Services Coordinator, Client Services Executive, Client Services, Customer Service Coordinator, Change Management, Onboarding Coordinator, Onboarding, etc.Ref: 95906