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Job Location | Chester Le Street |
Education | Not Mentioned |
Salary | £28,000 - £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Company - National Plant Hire Company Job Title - Hire Controller Location - Chester-Le-Street Salary - £28-30k / annum (dependent upon experience) Hours - 8.00am-5.30pm Monday to Thursday, 8.00am-5.00pm FridayWe have an exciting opportunity for a Hire Desk Controller to join the team of a national company that supplies specialist equipment to the construction and events industry.Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company.Experience within the hire industry isnt essential, and candidates with an office based customer service/ admin experience will be considered.The main parts of the role include: Role• First point of contact for customer enquiries• Responsible for receiving orders and collections of equipment.• Calculating and supply of quotes• Planning transport for deliveries and collections• To proactively work jointly with all departments• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received• Full training on product range will be given. Required Skills:• Experience in the hire industry is desirable but not essential.• Excellent customer service and communication skills. • Strong IT skills including MS packages.• You must be reliable, enthusiastic, and well organised.• The successful candidate will need to be self-motivated and proactive.