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Service Engineer

Optima Recruitment
Job LocationChessington
EducationNot Mentioned
Salary£25,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Service Engineer

  • Service & Repair business; to perform repairs from the service queue on a weekly basis to sustain the queue at a manageable level and to achieve target turnaround time. In addition, supporting the expansion/development of this business.
  • Support to Hire & Loan business including; the preparation of fusion splicer’s and accessories to a high standard, handling of paperwork, ensuring T&C’s and Credit Application forms are completed, chasing up of loans & capped hires which have exceeded agreed period. Plus all other items relating to this business including selling/reconditioning of old/tired stock and generally supporting the expansion/development of H&L business.
  • Productivity: to maintain healthy throughput of work to meet both target turnaround time and departmental (service & hire) sales target.
  • Provide Technical Training; using modern training tools (PowerPoint) to fellow engineers, colleagues & distributors. Plus assisting with course arrangements.
  • Developing new training course notes; when receiving training on new products released by the Company
  • Technical support; face to face, telephone, e-mail.
  • Keeping the lab tidy; on a day to day basis and general awareness of health & safety. This is to help ensure a safe working environment for ALL.
  • Maintaining the service department files (on server) tidy & organised.
  • To keep pace with technical bulletins; in relation to adjustments, batch problems, changes in spec, software/firm ware upgrade and so on.
  • Compliance with H&S and company/departmental processes & procedures.
  • To undertake training & support towards other products & services as and when required.
    • Person Specification:
  • Understanding the handling of electronic, electrical, and mechanical engineering.
  • Computer literate in e-mail, Word and Excel.
  • Good communication skills - verbal and written.
  • The ability to work in a pressured environment.
  • Must be a positive and pro-active worker who is diligent and flexible.
  • Engineering graduate or BTECH in Engineering level 3 and above.
    • Additional Information: Based in Chessington£25,000Monday - Friday 9am - 5pm(flexible working of a 7hour 45-minute shift on agreement with the manager/ supervisor)COVID19 hours: Monday - Friday 7am-1pm (1.25 hours of home working/ self-study)Monday - Friday 1pm-7pm (1.25 hours of home working/ self-study)Company pensionWe appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates. In the meantime, please check out our website to read more about our company and privacy policy.Optima Recruitment specialists in Permanent & Temporary Recruitment, including Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal.

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