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Sales Administrator/Executive

Searley Owen Ltd
Job LocationChessington
EducationNot Mentioned
Salary26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Sales Administrator£26,000Chessington (Office Based)We are excited to be recruiting for a Sales Administrator/Executive for a growing organisation in Chessington working within the video games industry.The role would be suited for someone who has previously worked as a Sales Administrator. The role would involve processing phone and email orders for spare parts to games machines, including upselling where they can.Responsibilities of the Sales Administrator role include, but are not limited to:

  • Providing exceptional customer service for both internal and external customers.
  • Managing the departments inbox and ensuring queries are answered in a timely fashion.
  • Ensuring all orders are processed accurately and efficiently.
  • Day-to-day inbound order processing,
  • Developing new client relationships, along with managing the existing portfolio of customers and distributors.
  • sale and order processing by both email and telephone to independent and national operators
  • Achieving quarterly and annual business plan and sales targets.
  • Tracking orders for customers, with regards to delivery status and the timely updating to the customer in the event of a delay.
  • Releasing orders from the back-order report.
  • Processing customer payments.
  • Liaising with carrier to resolve delivery difficulties and disputes
  • Running weekly reports to make sure that all quotations are chased
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers descriptions of malfunctions.
  • Recommend related parts and accessories, which may be required for a job.
  • Processing of commercial invoices
  • Managing all credit requests in a timely manner
Sales Administrator Requirements
  • 2 years + experience in a Sales Administrator/Order processing role
  • High attention to detail
  • Good communication skills written and verbal
  • Strong organisational skills
  • Ability to work in a team
  • Strong IT Skills in Excel and Microsoft word
Searley Owen are working as an Employment Agency in relation to this vacancy, we will never send your CV without your permission.

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