| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Chertsey |
| Education | Not Mentioned |
| Salary | £30,000 - £35,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
ARE YOU THE ONEThe Consumer Experience Marketing & Communications Executive will work across internal & external teams to ensure CX (Consumer Experience) propositions are front and centre when a customer requires support.Reporting into the CX Marketing & Communications Manager, this role is focussed on maximising the value of every customer interaction across all Samsung’s CX touchpoints in order to drive lifelong customer loyalty. and dedicated consumer experience touchpoints in order to ultimately drive lifelong customer loyalty.WHAT YOU’LL BE UP TOCONTENT & COPYWRITINGWorking closely with the digital, customer journey, service delivery and contact centre teams to create and proof all content and copyCUSTOMER EXPERIENCE BRAND GUIDELINESMaintain and develop the CX (Consumer Experience) brand guidelines to ensure all CX materials are compliant with Samsung global guidelines and deliver the best brand experience for customersProject ManagementSupport and lead cross team and cross divisional meetings on key Marcomms projects and initiatives to ensure they run on time, within budget and within scope.STAKEHOLDER MANAGEMENTCollaborate with other SEUK divisions on customer experience projects as well as supporting CX teams and agencies with communications ensuring full compliance and governance across SamsungEMAIL CAMPAIGNSWork with Samsung’s agency partners to deliver best in class Email CRM to enhance in-life and repair customer experiencesARE YOU OUR PERFECT PARTNER
Keyskills :
Communications
CRM
Customer Experience
Email Marketing
Marketing
Marketing Campaigns
Marketing Executive