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Credit Controller

Page Personnel Finance
Job LocationChertsey
EducationNot Mentioned
Salary£28,000 - £32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Permanent full time Credit control vacancy in Chertsey3 days in the office, 2 from homeGreat benefits£30,000 plus achievable 5-10% annual bonus paid quarterlyClient DetailsRetail / FMCGDescription

  • Responsible for a ledger of approximately 1000 accounts, and to proactively manage the collection of debtor balances by phone, email, and letter.
  • To ensure accurate and timely notes are against each customer account in Oracle.
  • To continually meet the cash collection and debtor day targets as set by the company.
  • To understand all business procedures to easily identify any potential barriers to payment.
  • To proactively manage all customer queries, through investigation to query completion.
  • Maintain own ledger; ensuring correct details are registered resolving unallocated cash, credit balances and customer refunds
  • To ensure daily debtor calls are duly made as part of monthly collection strategy.
  • To make decisions regarding customer holds and when litigation processes should begin.
  • To work with revenue billing, order authorisation, sales teams, and other internal contacts to ensure correct information is provided to customer.
  • To post cash payments onto customer accounts.
  • Work with the Team and the Credit Manager on Direct Debit collections and processing.
  • Update Lease payments in Oracle, reconciling lease company prepayments
  • To ensure manager consistently advised of any customer issues.
  • To ensure over 60day debt is kept to a minimum.
  • Debit note management including processing on to internal on line system
  • Internal and external chasing of high volume of debit notes to resolution
  • Proactive Query resolution of invoices and debit notes
  • Cash Collection by telephone, & e mail
  • Cash Collection forecast
  • Chasing overdue debts in line with overdue collection cycle
  • Reconciliation of customers accounts
  • Maintenance of customer files and records
  • Liaise with the Credit Analyst in respect of c/limits and held order issues
  • Liaise with the Credit Analyst in respect of held orders
  • Internal/external meetings
  • Raising of promotional/price credit notes
  • Debit note/Chargeback analysis
  • Direct Debit Collection
  • Maintaining of Service Ledger
  • Customer registration and modifications
  • Comply with all Group policies, procedures, and objectives.
  • Undertake any ad-hoc duties as directed by the Credit Manager.
ProfileRecent relevant experience of the duties in the job descriptionJob Offer£30k salary plus achievable 5-10% bonus paid quarterleyexcellent big company benefits3 days in the office 2 from home

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