Customer Service Advisor

Job Location	Cheadle Hulme
Education	Not Mentioned
Salary	£23,500 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

We are helping a forward-thinking umbrella company find a positive and engaging Customer Service Advisor to join their vibrant team based in Bramhall.This role offers an excellent base salary of £23,500 plus a considerable bonus after 12 months. Youll be part of an employee-owned company with an exceptional benefits package, including 34 days holiday, monthly team get-togethers, and annual company incentivetrips to exciting locations like Las Vegas, Barcelona, and New York!Package and Benefits:As a Customer Service Advisor, you will receive:

An annual salary of £23,500
Employee-owned benefits such as annual bonus up to 50% of the basic salary
34 days holiday, rising with service
Monthly team get-togethers and annual incentive trips
Brand new office with games room, bar, and flexible working spaces
Daily fresh fruit and employee healthcare membership
34 days holiday (rising with service) including birthday off

As a Customer Service Advisor, you will:

Handle incoming phone and email enquiries in a knowledgeable, courteous, and professional way
Prioritise the needs of employees and customers in all decisions
Help colleagues with projects and administrative tasks
Deliver outstanding customer care and deal with enquiries efficiently
Answer high volumes of calls from existing customers, employees, and subcontractors
Resolve issues on payments and tax

The ideal Customer Service Advisor will have:

At least a 1 year background working in a telephone-based environment
Outstanding communication and organisational skills
A caring attitude
A proactive approach to customer care
The ability to build sincere relationships quickly via telephone and email

If youve previously held roles such as Customer Service Representative, Customer Specialist, Client Relations Executive, Customer Care Advisor, Service Delivery Executive, Accounting, Accounts Assistant, Complaints Handler, Administrator, or Payroll Advisorthen this role could be your next exciting career move.ConclusionThis role offers a great opportunity to join an encouraging team in a lively environment with fantastic benefits. For consideration, please apply with your most up-to-date CV or call Dan on .DT_MAY

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