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Account Manager

Worktual Ltd
Job LocationCanary Wharf
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The company:Worktual is an innovative AI-focused company, with a 20-year history in business communications, that is utilising the power of generative-AI to help businesses grow by getting closer to their customers and improving business collaboration.We’re passionate about helping businesses succeed, so we want to put the right tools in their hands. That’s why we created a new suite of AI-powered technologies to greatly improve chatbot functionality and contact centre solutions.Worktual believes it’s time that generative-AI technologies were made simple and accessible, for every business.Responsibilities:

  • Strategic Opportunity Management:
- Work qualified opportunities through set deal cycles.- Skilfully qualify product fit in discovery calls and deliver value-based demonstrations.
  • Business Case Development and Negotiation:
- Develop business cases for prospects and compelling events.- Negotiate deal closures with potential clients.
  • Decision Maker Navigation:
- Comfortably navigate through multiple decision-makers, including partnership groups, to secure all necessary approvals.
  • Market Understanding:
- Understand the market, identify target markets, market sizes, and customer types.
  • Customer Interaction:
- Attend events and regularly engage with customers.- Make and receive regular telephone calls to qualify leads, arrange meetings, and follow up on sales opportunities.
  • CRM Management:
- Set up companies, contacts, opportunities, and projects on CRM.
  • Sales Process Management:
- Chase issued proposals and manage the sales process using the company CRM system.- Monitor tasks and follow up on client meetings.
  • Client Relationship Management:
- Help manage relationships with existing clients and growth accounts.What are we looking forTo excel in our Account Manager position, you should possess the following experience:- Demonstrate recent and relevant experience in sales or account management.- Proven ability to meet and exceed targets and key performance indicators (KPIs).- Excellent verbal and written communication skills.- Strong telephone manner with the capability to handle client inquiries effectively.- Ability to develop and maintain trusting relationships with clients.- Foster positive interactions with clients to ensure customer satisfaction and loyalty.- Proficient in using Office 365 tools, including Outlook, Teams, Word, Excel, PowerPoint.- Comfortable managing and monitoring sales processes through a CRM system.- Confidence and willingness to develop technical knowledge.- Demonstrate the ability to identify issues, find solutions, and resolve customer concerns promptly.- Prioritize and address client needs promptly, ensuring a high level of customer satisfaction.- Provide tailored solutions that align with client requirements and expectations.If you possess these qualities and experience, we encourage you to apply for our Account Manager role. Your skills and dedication can contribute to the growth and success of our organisation and we look forward to hearing from you.The package for the Account Manager role:• Competitive salary in line with industry standards but negotiable for the right person.• Fully office-based role in Canary Wharf.

Keyskills :
Account ManagerBusiness SalesClient MeetingsSaaS

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