Business Associate Apprentice

Job Location	Camden, London
Education	Not Mentioned
Salary	16,500 per annum, inc benefits
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Holts Lapidary are a dynamic and friendly company and have always been at the forefront of taking on and nurturing apprentices. Throughout your time with the company, you will be an integral part of the business and all team members offering them supportand mentoring.A typical day

Communicating with customer/clients over email and by phone
Providing administrative support across the team which will include managing customer enquiries, replying to customer emails and maintaining up to date customer information on their database.
Preparing for customer appointments
Dealing with customers over the phone and occasionally in person
Taking photos of jewellery
Daily management of the teams dedicated mailboxes, responding to emails in a timely and professional manner and escalating issues or redirecting to the appropriate team/business area, as necessary
Providing diary support for colleagues, prioritising and highlighting key actions accordingly
Overseeing the accurate recording and high-level analysis of team/project data. This may include collating, inputting and reviewing monthly reports

You must have

Five GCSE grades C - A* (4-9) or equivalent, including English and Maths

Skills needed

Ambitious to develop a career in a dynamic tech focused small business
Enthusiastic with a can do attitude to get stuck in with a variety of tasks
A passion to provide excellent service for customers and the team
Detail orientated and organised with the ability to be able to handle a varied workload
Able to work under pressure and adapt to ever changing tasks
Excellent written and verbal communication skills
Confident with using Microsoft office
Resilient person who welcomes change
A team player who cares for our collective success as well as your own

Perks and benefits

Amazing location
Discounts
Multiverse Community Hub
Multiverse community
Pension
Social events

Training provided1. Training on the 18 month Standard Level 3 Business Associates apprenticeship.2. Being a Multiverse apprentice means access to awesome social events, sports teams, insight/career days with other apprentices to grow your network, as well as your own personal coach who will guide you through the qualification and help you achieve yourfull potential.3. As part of your Multiverse apprenticeship, you will have access to our Future Leaders Foundation modules to help you develop the 6 key competencies: well-being, self-awareness, motivation, conscientiousness, effectiveness and grit.

Keyskills :
Administrative SupportAnalysisApprenticeshipBusiness AdministrationCommunication Skills

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