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Admin and Customer Services Assistant

Job LocationBurcot, Bromsgrove
EducationNot Mentioned
Salary£23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Your new company A global medical device manufacturer that produces high quality and innovative imaging equipment for the use of specialist surgical procedures. They have a strong brand in the market, very ethical and put an emphasis on quality.Your new roleThe Admin and Customer Services Assistant will be responsible for supporting the Office Manager with administerial duties and ensuring the smooth running of the customer service centre. You will be responsible for:

  • Answering customer enquiries or passing them on to the appropriate department.
  • Giving information and helping to solve customer problems.
  • Selling products and taking orders.
  • The administration of events
  • o Organising appropriate kito Calendar bookingso Sending inviteso Making sure payments and invoices are issuedo Making travel arrangements where necessaryo Liaise with Head Office overseas on social media for local eventsTo be successful you will need experience in:
  • Existing customer service experience
  • Be a self-starter, highly motivated and organised individual
  • A marketing or business degree would be advantageous
  • Medical device industry experience would be an advantage
  • Good communication skills and a professional manner
  • Good Microsoft office skills
  • What you will get in returnThe opportunity to work with a global organisation, having a crucial role within the business, in making sure the highest service is being delivered to their customers. They have a great company culture, with a team of highly specialised individuals oozing medical industry expertise. The opportunity to be a part of an already successful business that continues to grow year on year.

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