Mental Health Support Worker

Job Description

TristoneNash are pleased to be supporting a reputable Housing Association that is going from strength to strength as they look to recruit for a new service, working closely with their already established and award-winning Mental Health and Wellbeing team.We are looking for a Mental Health and Wellbeing Coach with passion and drive to join the team, enabling patients to thrive and work towards an independent future. This role will support delivery of a 24/7 support service in partnership with Aneurin BevanUniversity Health Board (ABUHB). The service will support patients transition from secure hospital residential settings into a supported community setting. The service will also aid the transition from CAMHS into Community Mental Health Teams. Eventually,the service will aid the individual to then transition into independence within the community.The support provided will be responsive to individual need and delivered in partnership with the Intensive Case Management Team at ABUHB. The service will be based between Blaina Gwent and Brynmawr, Gwent.As a psychologically informed service, delivery will be underpinned by the application of evidenced based practice, with a focus on using the principles of Structured Clinical Management (SCM). The service will be supported by the Intensive Case Managementteam at ABUHB to develop support plans which are underpinned by the principles of Structured Clinical Management (SCM).Accountabilities:

• Be willing to work towards Care Inspectorate Wales related qualification.
• Be responsible for administration and supervision of medication (training will be provided).
• Ensuring service users have choice and control in the delivery of their support and that they are equal partners in developing the service.
• Front-line support of service users, primarily based over two sites in Brynmawr and Blaina.
• Reacting quickly and positively to the individual needs of service users. You will be proactive, consistent, compassionate, flexible and focused on enabling the service user to thrive within a new environment and surrounding relationships.
• Providing practical support like supporting individuals in Care and Treatment Plan reviews, medical appointments, community activities, assisting with emotional regulation, problem solving and relationship building. Staff will also support complex behavioursthat may include self-harm and suicidal ideation.
• Engagement in reflective practice, supervisions and team meetings, ensuring continuous improvement and service development is prioritised.
• Actively promoting the standards underpinned by a Psychologically Informed Environment in all aspects of service delivery and support.
• Updating daily records, incident reports, and escalating safeguarding issues as needed to team leader or the intensive care team.
• Taking regular measurements and resident feedback, enabling service review and improvements as needed. Providing feedback for monthly and quarterly reporting.
• Developing and maintaining positive relationships with a range of key stakeholders and partners, including key relationships within ABUHB, housing providers, the local authority and the third sector.

Requirements:

• Have an NVQ Level 2 in Health and Social Care or be willing to work towards this whilst in post.
• Training in medication administration will be supplied.
• An ability to build trusting therapeutic relationships with those people who use the service.
• Understanding of PIE, ACEs, and strength/restorative-based approaches.
• Experience of representing and advocating needs of service user.
• Experience of working with individuals with complex mental health needs, disrupted attachments and interpersonal difficulties and challenging behaviour.
• You will have a good understanding of the wide range of community and third sector organisations operating across Gwent.
• You must have a full driving licence and be prepared to travel as part of this role.
• The rota is a rolling rota covering six weeks. This rota includes shift patterns that cover mornings, afternoons, nights, and occasional weekend working.

Benefits:

• 30 days annual leave and bank holidays
• An additional two gifted days to be taken over the seasonal period.
• A company culture that promotes work life balance
• Opportunities to be involved in Can- Do days, giving back to the communities where we work
• A half a days leave under the School Starter Scheme
• Free fruit, fresh filtered water, tea and coffee within our offices
• Cycle to Work Scheme
• One years paid subscription to professional body (one membership per year)
• Free eye tests at Specsavers and a contribution towards the cost of prescription glasses
• Access to our internal coaching and wellbeing services that are devoted to supporting professional and personal development
• Free and confidential access to a 24/7 Employee Assistance Wellbeing Hub
• We are a member of the Social Housing Pension Scheme. There is an opportunity for employees to join The Defined Contribution Scheme and we match contributions up to 10%
• Learning and Development opportunities, with learning available in a range of formats to suit your needs

TristoneNash are acting as an Employment Agency on behalf of our client.