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Office Administrator

Job LocationBrunswick Business Park
EducationNot Mentioned
Salary19,000 - 22,000 per annum, negotiable, inc benefit
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

£19,000 to £22,000 + Hybrid Working + Great BenefitsAs a result of sustained commercial growth, a highly organised and proactive Administrator is required to provide a broad ranging office support service for a world leading provider of radiation protection services who have for 30 years worked proudly at theforefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners,small individual and large group practices, as well as security, industrial and education sector organisations.In order to provide a firm foundation for future success, and with a particular focus on supporting the operational teams, the dedicated Administrator will assist with and resolve day-to-day customer requests via telephone and email. The ideal Office Administratorwill have the ability to quickly become an effective member of the team, using their strong interpersonal and communication skills, excellent attention to detail and positive attitude to drive further sustainable efficiencies across the team.Key Responsibilities

  • Accurately recording and processing all customer queries received via telephone or email.
  • Providing administrative support directly to IRSs Scientific and Technical team.
  • Booking accommodation and travel arrangements for staff.
  • Providing excellent customer support via telephone and email communication.
  • Maintaining accurate and up-to-date customer records at all times
Skills & Experience
  • Minimum of 1 year telephone/reception and customer service experience
  • GCSE Grades A* - C (or equivalent) for English & Maths
  • Strong Microsoft Office skills (Outlook, Excel, and Word)
  • Good interpersonal communication skills with the ability to build professional relationships quickly
This is a fantastic opportunity for an ambitious Office Support Administrator to join a friendly, employee focussed organisation with a proud history of providing service and customer excellence for over 30 years. In return for your support, an attractive salaryand benefits package is on offer including hybrid remote working options, fantastic training and development opportunities, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!

Keyskills :
Office AdministratorAdministration

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