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Job Location | Bracknell |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
This role is responsible for managing both the after sales operations team as well as third party contractors.Client DetailsOur client is a leading international consumer goods provider with an excellent reputation for delivering the highest quality of service and product to their customers. A high profile organisation, this role presents the opportunity to further enhance thecustomer experience of their clients.DescriptionKey responsibilities will include:- Management of a team c 20 people- Ensuring third party suppliers adhere to SLAs and investigating any shortcomings- Development and training of staff, coaching and supporting where appropriate- Inventory managementProfileWe are looking for someone with strong management experience who has an expertise in after sales - field service, customer care. The successful candidate will be a proactive problem solver, be passionate about customer service and have strong project managementexperience. To be considered you should be able to demonstrate managing and developing relationships both internally and externally and have a demonstrable track record in developing staff.Job OfferCompetitive package and benefits
Keyskills :
operationsmanagementthird partyaftersalestechnical supportberkshiresurrey