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Job Location | Bodiam |
Education | Not Mentioned |
Salary | 10.78 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , part-time |
Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but were looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. Wedgive you as much notice of this as possible. What its like to work here The Batemans and Bodiam Castle portfolio consists of two very different properties run by one passionate team.Bodiam Castle is an impressive 14th century moated castle and one of the most famous castles in Britain. The spiral staircases and original features make for an ever-inspiring atmosphere with a strong spring and summer business appealing to tourists, familiesand school groups from the UK and overseas.Ten miles away in Burwash nestles Batemans, the former home of Rudyard Kipling. This 17th century house remains much the same as the world-famous writer left it. Batemans has a real family feel, with a team who will give you a warm welcome. The gardenand landscape at Batemans provided the inspiration for Rudyards mythical tales in Puck of Pooks Hill and Rewards and Fairies.Nestled in a peaceful corner of East Sussex with beautiful surrounding, this is a great place to live and work. What youll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so youll be responsible for ensuring that you provide an excellent serviceto all our visitors, every day. As a Welcome & Service Assistant, its your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.Youll be working as part of a Welcome Team at the visitor receptions of Batemans and Bodiam Castle and also inside the medieval castle. This will mean that you are regularly working outside all year round.Youll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place youll work with the visitor welcome team to linkeverything we do back to our cause and the on-going work we do.Youll deliver high standards of presentation at both properties, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property. Who were looking for Wed love to hear from you, if this sounds like you: