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| Job Location | Birmingham Airport |
| Education | Not Mentioned |
| Salary | 25,000 - 30,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
dnata Catering UK, the worlds largest inflight caterer has an exciting opportunity for a Bond Team Manager to join our team based at Birmingham Airport.Whats the purpose of role:As a team manager, you will ensure that all work is completed in accordance with the daily work schedule.You will be responsible for ensuring that information received is communicated to the appropriate parties in a timely, effective manner developing andsustaining effective customer relationships with both internal and external stakeholders. You will direct a productive, results driven team ensuring that all compliance standards are met.What youll be doing:Carry out daily, weekly team briefings ensuring that any issues raised are communicated to your manager.Ensure work is completed according to daily work schedules and all costs are within agreed targets.Manage the roster effectively on a shift basis to ensure the work schedule is maintained whilst being mindful of costs.Monitor work, highlight and escalate any issues accordingly.Ensure the work schedule is maintained by shift, taking effective corrective action as required highlighting any on-going issues to the appropriate Shift Leader/ Team Manager.Ensure standards of external and internal customer service are met.Deal with all issues or customer requests in a timely manner, escalating matters which cannot be resolved to the appropriate manager.Adhere to all Legislation, Company Policy and Customer Requirements ensuring team members follow agreed procedures.Adhere to security regulations and ensure security instructions and procedures are followed at all times.Ensure familiarity with all Fire Procedures within the unit as instructed through fire training.Ensure HACCP Food and Personal Hygiene Procedures are adhered to at all timesCarry out Daily Compliance Checks and communicate any issues appropriatelyEnsure housekeeping activities are undertaken by team membersCheck Vehicle Sheets daily, reporting any defects to the Shift Leader/ Team ManagerWhat youll have:Excellent people management skillsBe competent Microsoft packagesAbility to plan, organise and delegateHigh attention to detail and accuracy, methodical, and logical in your approach to workAbility to solve problems quickly using own initiativeEnthusiastic, self-motivated, proactive and persuasivePossess excellent communication and interpersonal skillsPossess an understanding of health and safety regulations in relation to operationsPossess an understanding of Food Hygiene in relation to operationsUnderstanding of Operational Management SystemsAn understanding of Airline Security knowledgeWhat can we offer you