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Job LocationBanbury
EducationNot Mentioned
Salary£25,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Credit Control (Hybrid working 2 days home 3 days from office in Banbury)24days holiday + BH, Clear career progression, Health plan, Illness cover, Pension, Staff discounts working 0830 to 1700.Purpose of the Credit ControlRoleTo be a custodian of the brand, to effectively meet our customers needs, and to help build a growing, profitable, sustainable business.To provide support, delivering an effective and quality service to all departments of the business.Key Areas of Credit ControlResponsibilityResponsible for the management and smooth running of all customer ledger accounts and to ensure all payment, inbound and outbound, are within the company agreed terms and KPIs. The protection of the company cash flow is our teams highest priority acrossthe group businessMain Tasks of Credit Control

  • Assist in daily/monthly departmental tasks as listed in the teams shared responsibility rota.
  • Accurately review new account applications
  • Reconcile customer/supplier accounts, ensuring transactions are within the agreed payment terms
  • Relationship management in order to resolve outstanding account queries
  • Effectively communicate through e-mail & telephone calls.
  • Raising journals to transfer within & across ledgers
  • Create new ledgers each month & participate in monthly ledger reviews with your Senior Advisor.
  • Monthly 1-2-1s around performance and development with your line manager
  • Regular monthly meetings may be required with other internal departments
  • Work closely with the Financial Shared Service Centre, based in Germany, encouraging cross departmental collaboration
  • Support when requested, with company audits which take place twice a year
Credit Control
  • Manage sales ledger accounts by reviewing credit limit and insurance cover
  • Chase, reconcile and allocate customers account
  • Placing accounts on hold - via V-Lookup in Excel and upload into SAP
  • Release accounts - orders held due to query, credit limit issues or non payments
  • Allocate and reconcile accounts
  • Raising credits, relating to pricing, errors, returns and shortages
  • Manage all types of payment transaction which may include:Paypal, Webshop, Worldpay,Bacs, Chip & Pin and cheques and cash
  • Manage refunds when required

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