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Content Manager

Fortem People
Job LocationBaildon
EducationNot Mentioned
Salary£28,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Our client is and established and growing business, supplying a variety of office solutions across all sectors. Reporting directly to the Operations Manager, you will be responsible for the day to day site and revenue management of their multi-store platform; providing continued design and functionality improvements to provide both relevancy and improved customer experience.A Knowledge and understanding of system management, online marketing and software solutions are vital. You will have at least 2 years experience of working within a similar role.Day to day responsibilities as follows;

  • Day to day management of all online e-commerce stores including both standard and punchout based portals.
  • Work alongside E-Commerce Assistant to provide an unrivalled customer journey throughout all existing platforms.
  • Maintain and improve revenue of existing contracted and non-contracted customer portfolio.
  • Conduct frequent competitor reviews to make sure we are staying a head of the curve.
  • Look to further develop software integrations between new & existing customers, preferred software providers and internal ERP systems.
  • Working closely with the Marketing team to create and implement a full Digital Strategy across the different stores and platforms, including:
  • Audience understanding
  • SEO and PPC strategy and plans
  • Targeted email campaigns
  • Web Personalisation
  • Cross site selling/ promoting
  • Budgets
  • Use Google Analytics and internal reports to analyse behaviour/ spend / customer data to identify growth possibilities and current gaps
  • Manage the E-commerce budget to make sure the spend is showing the correct level of returns
  • Work with Marketing to integrate vendors into the strategy to gain MDF funding.
  • Provide continued emphasis on the design and functionality of our existing platforms to ensure that the store remains both current and industry-leading.
  • Provide technical support to our Sales channel through customer site demonstrations and tender shortlist presentations where required
  • Analyse existing pricing structures and provide updates where required to ensure site turnovers continue to develop
    • Required skills
  • Ecommerce

    • Keyskills :
    Ecommerce

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