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Job LocationAltrincham
EducationNot Mentioned
Salary21,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Planning Coordinator working closely with the clients to provide an excellent level of Customer Service.Client DetailsA new era of connectivity is here. Poor connectivity has disrupted lives and work across the UK for too long. our client believe that along with water, gas and electricity, broadband is the essential fourth utility most of us would struggle to live without.So, weve put our name to it and created our own fibre optic network capable of delivering high performance broadband speeds to homes and businesses.Description

  • Coordinate the various stages of the build process and successful delivery our clients roll out of FTTP by assisting and supporting the end-to-end service delivery process.
  • Liaise and coordinate a number of suppliers and contractors during the service delivery process by monitoring, validating and signing off the various stages of the service delivery process.
  • Raising and requesting Purchase orders for internal teams and 3rd party providers
  • Liaise with internal operations teams/sales/support teams to ensure delivery stages are communicated clearly and effectively
  • Accurately maintain the CRM system records and relevant trackers
  • Quality Assurance of job packs - Publishing packs to the relevant parties and liaising with partners to request, action and monitor any changes or amendment requests
  • Coordinating the delivery and configuration of central kit
  • Liaising with internal engineers to arrange site access
  • Escalation Management
  • Provide Management or partner companies, when necessary, with updates and reports.
  • To support the delivery of continuous improvement, highlight any operational or process problems/issues as they arise and provide upward feedback on ideas or initiatives to support own and team performance.
Profile
  • Previous experience within telecoms or the fibre industry is preferred but candidates with strong administrative skills or background in coordination will be considered.
  • Confident liaising and communicating with others
  • Ability to manage and deliver own workload effectively,
  • Ability to work autonomously with minimum supervision
Job Offer28 Days Holiday Plus Bank HolidaysNice Office EnvironmentFree ParkingLocated in a lovely area

Keyskills :
"Planning Coordinator" "Planning" "Coordinator" "Customer Service"

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