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Customer Service Coordinator

Page Personnel Secretarial & Business Support
Job LocationAltrincham
EducationNot Mentioned
Salary£24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

A Customer Service Coordinator role has opened working for a leading facilities management company. The role requires a strong communicator who can efficiently handle customer queries and provide exceptional service.Client DetailsThe company is a well-established facilities management business, employing over 500 people. Located in Altrincham, this organisation is renowned for its commitment to outstanding customer service and its supportive, team-oriented work environment.Description

  • Responding promptly and professionally to customer enquiries
  • Resolving customer complaints in a timely and satisfactory manner
  • Coordinating with other departments to resolve customer issues
  • Maintaining customer records by updating account information
  • Keeping track of customer interactions and transactions
  • Providing feedback on the efficiency of the customer service process
  • Preparing reports on customer interactions and satisfaction
  • Contributing to team effort by accomplishing related results as needed
ProfileA successful Customer Service Coordinator should have:
  • Strong communication skills with a customer-focused approach
  • Proficiency in using customer relationship management software
  • A knack for problem-solving and the ability to handle difficult situations
  • Excellent organisation and multitasking skills
Job Offer
  • Salary £24,000 per annum
  • An engaging work environment in Altrincham
  • Opportunities for personal and professional growth
  • A supportive team culture
If youre passionate about customer service and ready for a challenging yet rewarding role in the Facilities Management industry, we invite you to apply for the Customer Service Coordinator position.Required skills
  • Account Manager
  • Customer Service Coordinator
  • Account Coordinator

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