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Customer Service Advisor

Job LocationAldershot
EducationNot Mentioned
Salary22,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our amazing health brand is recruiting for a Customer Service Advisor to become a specialist in this outstanding product and share their knowledge and passion with customers. The Customer Service Advisor will be part of a exciting team who are enthused byhelping people on multiple platforms. The brand has grown rapidly since it begun and is a great product supporting health of a multitude of different people.Recommended by 99% of people and referred to by doctors and health care professionals, this is an excellent brand to work for with amazing benefits!Excellent Employee Assistant Programmes - Annual Bonus - Enhanced Holiday - Many more!Responsibilities for the Customer Service Advisor:

  • To provide excellent customer service and specialist knowledge on the product
  • Ensure active listening towards customers to enable an in depth understanding of the customers requirements and needs
  • Communicate with customers over the phone, email and live chats
  • Have the confidence to upsell and cross sell customers to subscribe and try other products
  • Keep up to date on special offers, exciting events and new products to share with customers
  • Build strong relationships with customers to increase loyalty and ensure they are getting the right support for their specific needs
Essential Experience for the Customer Service Advisor:
  • Excellent customer service skills
  • Telephone confidence - preferred contact centre experience
  • Preferred background in selling health care products
Apply as directed!

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