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| Job Location | Addlestone |
| Education | Not Mentioned |
| Salary | 20,000 - 22,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Role: Customer Services Contact Centre Adviser Location: Addlestone, Surrey Salary & Benefits : £22,000 + bonus potentialDo you have a background in Customer Services - perhaps gained in the retail or hospitality sector Are you looking for a new opportunity with an exciting forward thinking company Do you want to work in a fast paced role where no two days are the same Thiscould be the perfect new opportunity just for you.... We are recruiting on behalf of our award winning client who are expanding their customer services team based in Addlestone,. They pride themselves on offering quality services to their clients, with exceptional performance ratings and have a strong reputationin their field. They are looking for candidates who pride themselves on delivering excellent customer service, whether this is from working in retail or in an office based environment. Your responsibilities.* You will respond to customer queries that come in as calls, emails, live chat and through the post* Ensuring you provide excellent customer service - you will provide information, guide through payment plans and handle appeals and complaints. * You will be required to effectively handle customer queries within the timelines set out by the business* Managing complaints effectively and escalating where necessary* Working to daily targets / KPIs About you:* You will have worked in a customer service position previously, whether in an office or retail/hospitality* Confident, with clear communication skills and an aptitude for learning and retaining information * You are keen to work in a supportive close-knit teamFor further information about this role - please get in touch with Sylvia White today!Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Keyskills :
Call CentreCustomer services